contact us
Our office hours are from 9am to 5pm EST Mon-Fri. but our email inbox is monitored 7 days a week.
For inquiries regarding Returns, please visit our Return Policy page and Return Request page.
Our customer service specialist will reply within 24 hours. Please do not submit the same request more than once. It will cause unnecessary delay. Thank you!
For Urgent order changes or inquires - please fill out the form below or send a direct email to: customer@jednorth.com -- please title it URGENT with the order number.
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