HANDLING AND PACKING TIME
■ 1-2 Business Days - Monday-Friday service only. Our warehouse is closed on Saturday, Sunday, and statutory holidays. In the event of a statutory holiday, the order will be shipped the following business day.
■ A confirmation email will be sent once the order has been placed
■ Tracking information will be sent by email once the order has been processed with a label made
■ To report a package lost or damaged - please contact us at customer@jednorth.com. Please provide the order number and confirm the full shipping address in your message to us.
Please visit our FAQ for other common questions.
Need support? Please contact: customer@jednorth.com