Doesn't fit or looks different than expected? Returns are easy with Jed North!

We offer a 30-day return for refund only.

(clearance and final sale items excluded)

  • Items must be sent back within 30 days of the delivery date.
  • Items must be unworn and be free of stains, makeup, deodorant, pet hair. (ideally with the original clear resealable product bag)
  • Personal items such as gym accessories, underwear, boxer, and socks are FINAL SALE for hygienic reasons. 
  • Clearance items ( prices marked down in red) are FINAL SALE.
  • US customers: Please allow 5-7 business days after your item(s) are delivered to our US mailing address.
  • Please allow 24-48 hours for a representative to review your request. 

Please submit your return request here: 

Return Form

 

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RETURN POLICY & INFORMATION

 

USA RETURN INFO

Doesn't fit or looks different than expected? Returns are easy with Jed North! Simply submit a return request, our representative will get in touch with you within 24-48 hours after reviewing the request.

For return: 

For any reason you are not happy with the items you purchased, we will provide you with a return information after a return request has been submitted and reviewed.  The buyer is responsible for return shipping. If a postage means is not accessible (ie. no close USPS office available) we can supply a return label to which the cost will be deducted from the total refund amount. Please feel free to contact us at customer@jednorth.com for clarification. 

A refund will be issued once our Canadian office receives the returned item/items. *** Please note that US returns are sent to our US mailing address to be forwarded to our Canadian Office. Please allow 5-7 business days for the return package to be processes and refund issued.

US mailing address:

Curious Beaver Inc
3105 Pine Ave #1748
Niagara Falls, NY 14301

 

For damaged, defective items, or order mistakes done by our shipping dept. we will replace it or provide a full refund. Photo submission is required. 

We can modify or cancel the order for you if it has not been shipped. Once it's shipped, we will not be able to modify or cancel the order for you. Please refer to our return and exchange policy above once your package arrives. 

Orders can't be returned or exchanged after 30 days. 

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CANADIAN RETURN INFO

Doesn't fit or looks different than expected? Returns are easy with Jed North! Simply submit a return request, our representative will get in touch with you within 24-48 hours after reviewing the request.

The buyer is responsible for return shipping charge. Please allow 3-4 business days after the return package is received at our Canadian office for review and refund issued.

Canadian return address:

Jed North
78 Steelcase Road West,
Markham, ON. L3R1B2
Canada

For damaged, defective items, or order mistakes done by our shipping dept. we will replace it or provide a full refund. Photo submission is required. 

 We can modify or cancel the order for you if it has not been shipped. Once it's shipped, we will not be able to modify or cancel the order for you. Please refer to our return and exchange policy above once your package arrives. 

Orders can't be returned or exchanged after 30 days. 

 

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INTERNATIONAL ORDERS (OUTSIDE OF US OR CANADA)

Doesn't fit or looks different than expected? Returns are easy with Jed North! Simply submit a return request, our representative will get in touch with you within 24-48 hours after reviewing the request.

The buyer is responsible for return shipping charge. Jed North does not cover international return shipping costs.

 Please allow 3-4 business days after the return package is received at our Canadian office for review and refund issued.

Canadian return address:

Jed North
78 Steelcase Road West,
Markham, ON. L3R1B2
Canada

For damaged, defective items, or order mistakes done by our shipping dept. we will replace it or provide a full refund. Photo submission is required. 

 We can modify or cancel the order for you if it has not been shipped. Once it's shipped, we will not be able to modify or cancel the order for you. Please refer to our return and exchange policy above once your package arrives. 

Orders can't be returned or exchanged after 30 days. 

Important Notice for buyers outside of North America

All packages are sent from our Canadian warehouse.

Jednorth.com is NOT responsible for the duties and customs charges incurred on your package. The total amount of payment does not include any duties and customs charges to clear your custom. Duties and Customs charges vary from country to country and it is the buyer's responsibility to understand the fees and charges from your custom. If the package is rejected by the buyer because of the duties and customs charges, the buyer will be responsible for the shipping and return postage to receive a refund. If the buyer chooses not to accept the package and abandon it, a refund will not be provided. 

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 Restock Fee

Large returns are subject to a 10% restocking fee on all returnable items within the 30 days of the purchasing date. ( return equal to the value of $300.00 usd or 20pc of individual items).

 

 Questions? Please contact: customer@jednorth.com