All packages will be sent with an express service.
■ Handling and packing time: 1-2 Business Days - Monday-Friday service only.
Our warehouse is closed on Saturday, Sunday, and Statutory Holidays. In the event of a statutory holiday: The order will be shipped the following business day.
■ A confirmation email will be sent once the order has been placed.
■ Tracking information will be sent by email once the order has been processed with a label made.
■ To report a package lost or damaged - please contact us at customer@jednorth.com. Please provide the order number and confirm the full shipping address in your message to us.
Please visit our FAQ for other common questions.
Need support? Please contact customer@jednorth.com
